Agents
GAv3.2.1Create roles for different teams (reception, support, sales). Each role has its own tone, language, and what it's allowed to do.
updated last sprint
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Personas · voice + chat
3 of many · tap to inspect
Runtime config
ar-JO
- LLM
- Realtime speech engine
- STT
- Streaming recognition · dialect-aware
- TTS
- Neural voice · Jordanian
- Speaker
- Leila (female · ar-JO)
“أهلاً وسهلاً، معاك استقبال الفندق. كيف بقدر أساعدك؟”
Tap a persona to see its language, voice, and behavior settings.
§01 · Mechanics
How it works
3 steps · end-to-end
- 01Pick a role
Start with a role like Support, Reception, or Sales.
- 02Set the language + tone
Choose the language(s), greeting, and how formal NeoArk should sound.
- 03Decide what it can do
Allow safe actions through your own APIs (look up, update) and decide which callers go to a human (press 2).
§02 · In the wild
Where teams actually use it
Hospitalitycase 01
Reception that answers every call
Directions, opening hours and policy questions, with callers who press 2 going straight to your staff.
E‑commercecase 02
Support on your website
Delivery, returns and product questions answered in the chat widget and the voice button on your site.
Clinicscase 03
Front desk without missed calls
Hours, insurance and policy questions. Always answered, with urgent callbacks flagged for your team.